Reporting Client Services Director

Agency Bell
17 November 2023
London, United Kingdom
Job Type
£70000 per annum


The speed read:
A corporate communications agency working across branding, print and digital is looking for someone to head their Client Services team.
The facts:
This agency is highly regarded within the field of corporate communications, and you’ll sit at the top of their dedicated client services team. You will work alongside creatives, managing a wide spectrum of deliverables as well as focusing on developing their existing corporate reporting, sustainability, and employee engagement offer.
The role is divided into two: client management and internal operations. On the one hand you’ll focus on developing client relationships, both existing and prospective, and enhance your understanding of their needs and strategic objectives. You will also oversee the execution of projects, giving advice based on your experience and the knowledge of the client, managing expectations, and taking responsibility over for deliverables.
On the other hand, you’ll lead the running of the agency’s client services team, making sure that it has all the resources it needs to deliver at the highest level. You’ll help facilitate mentoring and training of younger members of staff across the department so that they can flourish in their roles. You will also be driving their client service offer across all annual reporting projects, guiding all internal departments, providing best in class account management when it comes to leading process, budget, and timing conversations.
You’ll have:

  • Considerable project and account management experience.
  • Previously worked in a corporate comms agency setting.
  • Both print and annual reporting experience. would be useful.
  • An appetite for business & working in their sector.
  • Strong communications skills.

Ideal superpower:
Your second-to-none organisational skills will allow you to juggle multiple projects with ease and delegate effectively.
Please attach CV and Portfolio/Link to website (for design roles)
Applicants must be living in and have the right to work in the UK.

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